The current capacity of the hotel is 162 rooms. Out of these as a novelty we are introducing four suites with a Jacuzzi, eleven managerial rooms and one so called "children's suite" which is designed for families with young children.
Room cathegories: SGL/DBL/APT: court view, SGL/DBL/APT plus: river view, APT lux: river view, jaccuzi bath
We have designated non-smoking rooms, and a part of the restaurant is solely for non-smokers as part of the so-called "Courtesy of Choice" program which sets to create good relations between smokers and non-smokers. Pets are permitted to stay at the hotel on the condition that they do not disturb or in any way vex other guests. All entrances to the hotel and interior spaces are suitable for wheelchair access
Catering
Pilsner Urquell Original Restaurant. This establishment was the original of a
long chain of restaurants bearing this name. You can expect an exceptional atmosphere
based on the spirit of the old Czech pub. This restaurant serves characteristically good
Czech cuisine and perfect beer from Plzen, "Pilsner Urquell". And it naturally
offers a selection of diet and vegetarian foods. The opening hours of the restaurant are
from 11.00 - 22.00.
Café - restaurant PATRIA. Here we can offer you a wide range of services. Here the
day begins and ends…. Buffet breakfasts A part of the restaurant is set aside for spa
users who are on a special diet Otherwise the space provides cafe and restaurant services.
Not only in this pleasant atmosphere can with a beautiful view can we provide you with
excellent coffee, but also with tasty homemade cakes and pastries. Open from 11.00 -
22.00.
Lobby bar. One of the first things a hotel guest will encounter is the Lobby Bar.
Whilst you are briefly waiting for various procedures such as reception service, whether
you are on business or on holiday the Lobby Bar will cater for you. Various drinks can be
bought here, coffee, both alcoholic and non-alcoholic cocktails, snacks and sandwiches.
The opening hours of the Lobby Bar are from 10.00 - 1.00.
Hotel Lounges. From the two on offer President is the larger lounge. It has a
capacity of 80 people. Senator is smaller and can take up to 20 people. In these spaces it
is possible to hold seminars, teaching sessions, various promotions, and so on, during
which it is our pleasure to provide refreshment with quality service. It is also possible
to use various technical equipment: reverse slide projector, flipchart, television, video,
whiteboard with markers, and projection screen.
Other Services.
- Bureau de Change at the hotel reception you can change foreign currencies into Czech Crowns.
- Western Union. For the fast transfer of money.
- Credit Cards. The hotel accepts the following credit cards: VISA, EURO CARD/MASTERCARD, AMERICAN EXPRESS, DINNERS CLUB, JBC.
- Dancing Evenings with Live Music. They take place from 19.30 - 23.00 in the Cafe-Restaurant PATRIA.
- Gallery The hotel has its own gallery.
- Postal Services. Reception will arrange the sending of faxes and express packages using the services of DHL.
- Safes. You have a safe at your disposition in your room. For a fee of 50Kc/day you can pick up the appropriate key at reception.
- Left Luggage. Available for guests' use daily from 6.00 - 22.00.
- Hairdressers. The hairdressers is on the fourth floor of the hotel and is open from Monday to Friday from 8.00 - 17.00. Reservations in person in the hairdresser's or by telephone on 017/3134343.Relax center
- Relax center is open daily from 7.00 - 21.00.Beauty salon
- Beauty salon is open from Monday to Friday from 8.00 - 19.00, reservations are accepted by telephone on 017/3134343.
- Sauna, Solarium, Indoor Swimming Pool, Whirlpool. Open from 7.00 - 21.00, reservations are accepted at reception or by telephone.
- Hiring of Dressing Gowns. Hotel guests have the possibility of hiring dressing gowns.
- Laundry and Ironing Services. Information as well as a price list can be found in the cupboard in the room together with a laundry sack.
- Car Hire. The car hire firm CzechoCar has an office on the ground floor of the hotel.
- Wake-up Calls. This service can be arranged at reception.
- Hotel Shop. The Hotel shop is located on the ground floor. Newspapers, magazines, stamps, postcards, various items characteristic of the Karlovy Vary area and souvenirs with the hotel logo can be purchased here.
Spa stays in Hotel include (all in the price of the stay):
- An initial medical check up
- Prescription of liquid treatment
- Regular medical treatment (according to the state of health of the patient, at least once a week)
- Laboratory treatment
- EKG
- 2-3 procedures daily
- Dietary catering
- Accommodation
- Thermal baths - carbonic, pearl
- Hydropathy, Scottish sprays
- Underwater massage
- Classic massage - partial
- Reflex massage
- Whirling spa of the upper limbs
- Whirling spa of the lower limbs
- Parafango
- Electrotherapy
- Laser therapy
- Magnet therapy
- Pneumo-acupuncture
- Group exercises in the pool
- Therapeutic physical exercises
- Swimming pool - swimming
- Inhaling, individual (thermal water)
- Oxygen therapy
- Mechanical Lympho-drainage
- Dental irrigation
- Classic massage - complete
- Herbal baths
Cancellation fees:
7 - 2 days: 10% of the total price
less than 1 - 0 days: 30% of the total price